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Picking a Nit with Seth Godin

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Disagreeing with Seth Godin probably isn't a smart career move, but I've had the "accidental career" anyway. His recent blog post equating Twitter with high school is certainly humorous, but he's one social network off. Undoubtedly, Facebook most resembles high school.

Firstly, who "won" in high school? No one, not even the Duck (R.I.P. John Hughes).

Never-ending drama: High school? Check. Twitter? Not so much. Facebook? Looking up old classmates to see who has gained weight, has a receding hairline, married the class clown, is saddled with five kids in some flyover state, etc.

Worrying about what irrelevant people think: High school? Check. Twitter? Not so much. Facebook? The fan pages, the what <fill in the blank> are you most like "quizzes," the Fives, the polls, the RSVPs.

QED, Facebook is the social media app most like high school, not Twitter. Or is that junior high?

The Internet as Janus: Part Deux

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In an attempt to break away from the non-stop Obama transition and financial news grabbing all the column inches, I started in the middle of the news section of the NY Times this morning and there were two articles on the bad Janus of the internet.

In the southern Florida exurb Pembroke Pines, Abraham Biggs, a troubled 19-year-old who had apparently found some solace and friendship through an online community at BodyBuilding.com committed suicide. After posting a note listing the combination of pills he was planning on swallowing, he was urged by other forum posters to take the antidepressants so they could watch live on Justin.tv. Echoing sentiments I've expressed here previously, "[t]he case, which has prompted an outpouring of sympathy and second-guessing online, demonstrates the double-edged nature of online communities that millions of people flock to every day." A couple of pages later, there was a report on the prosecution's closing arguments in the Megan Meier cyberbulling case in Missouri.

Momentarily, I wavered on the newsworthy-ness of this type of story. It's reminiscent of the ongoing debate in San Francisco regarding the reporting of suicides from the Golden Gate Bridge. Does the publicity engender copycats? Probably some minority of people will now take it upon themselves to use the internet as a bullying mechanism or self-glorification of the most final type. But I lean to the necessity of publicizing these incidents to pull the good face of the internet back into the discussion.

Brands are encouraged to let the conversation flow in online communities so both their detractors and their fans can hop on their respective soap boxes. When bad Janus faces forward, those of us who believe in good Janus need to respond. Perhaps it's the social contract for online communities. If we let the sad tale of Mr. Biggs be this day's corollary to Kitty Genovese; let's agree not to let it happen again. R.I.P.

This oft-delayed post came is finally coming to life (and light) though it's still a work in progress. Input greatly appreciated. The idea stems from a notion I have long-held that then was challenged/enhanced by the exploration Jason is doing with his Social Surrogate Theory - especially the concept of intimacy - and the likemind Seattle meeting in September.

Haven't we all been amazed/astounded at how the internet has altered just about every conceivable aspect of our lives: personal, professional, leisure, communication, education, etc. Via one outlet or other, I've found my last six jobs, one apartment, clothes, long lost friends, beer recipes, laughs, lusts, set lists of gigs I attended two months ago (and twelve years ago), and on and on.

Amazing? No doubt. Life-changing? Absolutely. Scary? I submit there is that element as well. Perhaps the two faces of Janus aren't equal, but there is plenty rough to go along with the smooch online.

It's comforting to me that I can find a community around some of my personal, nominally obscure, passions. And more comforting - or at least reassuring to my inner insecure geek - to find someone even more hepped up on goofballs about it.

But what to make of the security and anonymity that a keyboard and monitor provides? As Mr. Gingold succinctly recognizes, "within [the] mistaken fantasy that we've all got the same sized digital megaphone, lies the difficulty that - with such ease of access comes an assumed closeness where there probably isn't one." Words with sinister meanings that in an offline context could be grounds for legal action, are part of internet vernacular. In some instances, they are considered netiquette: "lurk" and "follow" for example. Both contribute to a notion of acceptable voyeurism. We think nothing of sending a LinkedIn request or a friendship "add" on Facebook to modest acquaintances. Or even, say, creating a fake persona on Twitter. At the risk of sounding schoolmarmish, it seems that another step or two beyond is cyber-bullying - the most infamous example being the Megan Meier suicide - the concept of which already has an extensive wikipedia entry.

Intimacy is hard enough offline. And I certainly can't claim to know anyone with any level of depth with whom I only have an online connection (pardon any puns in the last two sentences). While I do cop to a certain affinity for those I find online who march to the same (different?) drummer as me, it's an inward smile at most. I imagine my friends recognize me in any of my online outlets: from what I post here or on Facebook or Twitter. I'm fairly agnostic in terms of accepting new friends any of the usual online forums though I know others parse their social networks for different levels of friends...probably a topic for another post entirely. So in the modern parlance of Janus as two-faced, perhaps I am being overly harsh. Though in keeping with the purview of Janus according to mythology, it is fitting to begin, and now end, invoking him.

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